ThreeDify Privacy Policy

 

Your privacy is important to ThreeDify. As such, ThreeDify is committed to ensuring that its customers are informed as to how their personal information will be used and kept secure. Please take a moment to familiarize yourself with our privacy practices and let us know if you have any questions.

HOW WE COLLECT YOUR PERSONAL INFORMATION ThreeDify may collect information from you relating to your identity and to your personal preferences as they relate to our products. Personal information we may typically collect includes your name, address, email address, telephone number, IP address and in relation to purchases you may make, your credit card number. ThreeDify will endeavour only to collect such information as is necessary for the stated purpose. Our objective is to inform you before or at the time of collection as to the information we are collecting and the purposes for which we wish to use such information. If you choose not to provide required information, ThreeDify may not be able to comply with your request or provide certain services.

There are a number of different ways that ThreeDify receives and collects personal information from you. Ways ThreeDify collects personal information from you may include the following:

  • Email From You: When you email or write to us you may provide us with your name, contact details, and other personal information in your message.
  • Registration of Products: Upon registration of a ThreeDify product you will be asked to provide certain information which we will use to record you as an owner of a ThreeDify product and to assist us in providing you with service and information.
  • Installation and Use of Products: When you install and use ThreeDify products we may use your information relating to browser type, operating system, hardware, other software on your system, IP address and the functions within products utilized.
  • Purchases: If you wish to purchase ThreeDify products from our Online Store, we will require sufficient information to complete your purchase including your credit card details and your contact details.
  • Customer Support: You may provide us with personal information when you telephone or email us to request technical assistance in respect of our products or to request information that you would like to receive relating to our products.
  • Email/Direct Mail Campaigns: From time to time we may contact you directly by mail, email or telephone informing you about upgrades, new products, promotions or special offers that may be of interest to you. When responding to one of these campaigns, you may provide us with personal information.
  • Resumes: We obtain your personal information when you apply and/or submit your resume for an employment opportunity at ThreeDify.
  • Surveys: From time to time we may conduct surveys in respect of our products and services. Participation in our surveys is optional. When you respond to one of our surveys, you may provide us with personal information about you.

HOW WE USE YOUR PERSONAL INFORMATION At ThreeDify, we may use your personal information for the following purposes:

  • Product Registration: Information you provide upon registration will be used to keep a record of your product and will assist ThreeDify in providing support to you when you contact customer service. ThreeDify will also use this information to inform you of any upgrades, new products, promotions or other information that may be of interest to you.
  • Product Installation and Use: Information gathered during installation may be used by ThreeDify to (i) monitor your use of the product; (ii) authenticate and periodically verify your licensing rights in the product; (iii) collect, transmit, use and share with ThreeDify’s third party marketing partners, data relating to you and your use of the product for advertising, marketing, operational and other purposes; (iv) access, utilize and alter existing functionality, including any default settings, of the computer system on which you use the product; and (v) receive in-product messages from ThreeDify and its third party marketing partners.
  • Product Purchases: When you purchase products from ThreeDify’s Online Store, ThreeDify will use your information to process payment and ship the product to you.
  • Information in Respect of ThreeDify’s Products: It is important for us to receive feedback from our customers in respect of our products and any features they would like to see in future products. We may use personal information to help us develop, deliver, and improve our products, services, content, and advertising.
  • Updating Information: We may contact you to ensure that the information we have in our records is still correct and to add additional information to complete your profile.
  • Internal Analysis: We may also use personal information for internal purposes such as auditing, data analysis, and research to improve our products, services, and customer communications.

COOKIE We treat information collected by cookies and other technologies as non-personal information. However, to the extent that Internet Protocol (IP) addresses or similar identifiers are considered personal information by local law, we also treat these identifiers as personal information. Similarly, to the extent that non-personal information is combined with personal information, we treat the combined information as personal information for the purposes of this Privacy Policy.

Most web browsers can either alert you to the use of cookies or refuse to accept cookies entirely. You have the ability to accept or decline cookies by modifying the settings in your browser. However, you may not be able to use all the interactive features of the website if cookies are disabled.

DISCLOSURE TO THIRD PARTIES At times ThreeDify may make certain personal information available to strategic partners that work with ThreeDify to provide products and services, or that help ThreeDify market to customers. Personal information will only be shared by ThreeDify to provide or improve our products, services and advertising. It will not be shared with third parties for their marketing purposes.

LEGAL DISCLOSURE Although we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or other legal process.

SECURITY We use commercially reasonable efforts to ensure that your personal information is stored and maintained in a secure environment. We have implemented procedures to ensure that your information is only made available to such designated staff as necessary to carry out the stated purposes that we have communicated to you.

ENCRYPTION Orders received by the ThreeDify Online Store (including credit card information) are hosted by FastSpring solutions with 128-bit Secure Sockets Layer (SSL) encryption verified by Verisign. This technology ensures that your information is secure as it is sent over the Internet to our server.

CHAT ROOMS AND NEWSGROUPS ThreeDify’s website may have chat rooms, newsgroups, blogs, or other forums which permit individuals to interact online. Any information you transmit online in such forums will be made public and ThreeDify cannot control nor is it responsible for the use any third parties may make of such information.

CHILDRENWe do not knowingly collect personal information from children under 13. If we learn that we have collected the personal information of a child under 13, we will take steps to delete the information as soon as possible.

ACCEPTANCE OF TERMS By using our services, accessing our website or purchasing our products you are consenting to the practices relating to information collection and use that are described in this policy.

PRIVACY QUESTIONS If you have questions or concerns about ThreeDify’s Privacy Policy or data processing, please contact us at ThreeDify Support.